Our relationship with Nationwide

Find out how our relationship with Nationwide affects you:

• Can I access my Cheshire account from a Nationwide branch?
• Can you use my Nationwide account details for ID purposes?
• I have accounts with the Cheshire and Nationwide - how am I protected by the Financial Services Compensation Scheme?  

Can Cheshire accounts be accessed in Nationwide branches and vice versa?

Cheshire customers cannot visit Nationwide branches to discuss their savings accounts and mortgages.

This is because that although the Cheshire is a Trading Division of Nationwide, we operate across completely different systems and have different processes. Therefore staff at Nationwide branches cannot access any of your Cheshire Building Society information.

Please be aware that for the same reasons you cannot discuss your Nationwide savings accounts or mortgages at a Cheshire branch as our staff will not have access to any of this information.

Can Nationwide account details be used for ID purposes?

Cheshire customers cannot use Nationwide account details as a substitute for our standard ID requirements.

This is because that although the Cheshire is a Trading Division of Nationwide, we operate across completely different systems and have different processes. Therefore we have no way of verifying or accessing any Nationwide customer information.

You can see our standard ID requirements below:

• ID Requirements - applicable to all Cheshire savings accounts.

I have accounts with the Cheshire and Nationwide - how am I protected by the Financial Services Compensation Scheme?

Please see our section on the Finanical Services Compensation Scheme for full details on how Cheshire and Nationwide account holders are affected:

• Financial Services Compensation Scheme