Contacting us

We are always happy to help with any question or query you may have. By using one of the options below you will ensure that your query is dealt with by the right dedicated team.

General Enquiries

For general enquiries please use our online contact form and we will contact you as soon as possible.

For specific enquiries please select one of the following:

Telephone - 0800 195 1514

Mortgage Services - queries about existing mortgage/insurance including further advances
Mortgage Direct - new and existing borrowers moving house
Investment and General Queries - new and existing savings, investments, financial planning, pensions and queries about the Cheshire
Insurance Sales - general insurance including home insurance and accident sickness and unemployment insurance

Please note that, for security and training purposes, calls may be recorded. Our Customer Contact Centre is open 8.00am to 8.00pm on weekdays, 9.00am to 4.00pm on Saturdays.

Branch

Branch Locator - 42 branches located through the North West

Macclesfield Regional Office

Castle Street, Macclesfield, Cheshire, SK11 6AF

Directions to Macclesfield Regional Office

Fax

Regional Office Fax: 01625 617246.
To send to one of our branches please use the Branch Locator

Self Help

Frequently Asked Questions - covering common queries relating to: mortgages, insurance, savings and investments, estate agency, recruitment and about us.

Business to Business

Procurement Team - register your company's interest by email.