Credit cards - Frequently Asked Questions
Provided by MBNA
Who is MBNA?
MBNA Europe Bank Limited is part of Bank of America, one of the largest financial institutions in the world.
What is the APR and how long do introductory rates last?
The APR is 15.9% APR Typical (variable).
We are currently offering a great introductory rate of 0% per annum for 12 months on balance transfers made within the first 90 days combined with 0% per annum for 3 months on retail purchases. There is a 3% handling fee on balance transfers (£3.00 minimum).
Is there an annual fee?
There is currently no annual fee.
What is the credit limit?
The limit is assigned on a case by case basis and is chosen to reflect your needs and circumstances,
up to a maximum of £50,000.
Is there any interest free period with the card?
Up to 50 days interest free on card purchases when you pay balance in full and on time each month.
After the statement date, how long do I have to pay my bill?
You will have 28 days to pay your bill after the statement date.
Is interest charged at a different rate if I pay by Direct Debit?
No, you will be charged at the same rate no matter how you pay. Arranging to pay by Direct Debit will, of course, make sure that you never forget a payment (Direct Debit can be for a minimum or full payment).
I have outstanding debts on more than one credit card. Can I transfer them all to my new Cheshire Building Society Credit Card?
Yes, but only up to your available credit limit. You can't transfer balances from any credit card issued by MBNA on to your Cheshire Building Society card.
I’ve been previously declined by MBNA – can I apply again?
Please apply again as your circumstances may have changed. MBNA has a unique way of making our lending decisions – every single application receives the personal attention of an analyst rather than going through an automated process.
How old do I need to be to apply?
We accept and approve applications from all ages over 18 and all backgrounds.
How do I consolidate balances?
Once you have been approved for the card you will receive a welcome call from MBNA and can transfer balances over the phone at that time. After that you can call the Freephone number provided at any time to consolidate any additional balances.
Could I have a joint account?
Unfortunately, we are unable to open a joint account for you at this time. However, you can add up to three authorised users to the Cheshire Building Society Credit Card account. The account would be in your name, but another person could carry and use a card. (The additional cardholder(s) must reside at the same primary address, and have a relationship of close family member (defined as; spouse, child, parent, sibling)).
Can I pay off any creditor with my Balance Transfer cheque?
You can pay off any creditor other than an MBNA account.
How can I get a cash advance/How much can I request?
When you call to activate your card, you will be prompted to select a PIN (Personal Identification Number) which can be used at ATMs. You may request cash advances up to your available credit line. Alternatively, you can go into a bank and request the money over the counter (they will probably ask you for identification).
Cash handling fees for New Customers
Your terms and conditions will outline all fees applicable to your account. These include:-
- Balance transfers = 3% handling fee (£3.00 minimum).
- Credit card cheques = 3% handling fee (£3.00 minimum).
- Cash transactions = 3% handling fee (£3.00 minimum).
- Money transfers = 4% handling fee (£3.00 minimum).
- Foreign currency transactions = 2.99% commission.
By clicking 'Apply online' you will leave the Cheshire's site and go directly to the MBNA website specifically designed for Cheshire Credit Card customers.
The Cheshire Building Society Credit Card is issued by MBNA Europe Bank Limited, Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England number 2783251. Credit is available, subject to status, only to UK residents aged 18 or over. You cannot transfer balances from another MBNA account. We will monitor or record some phone calls. MBNA's consumer credit activities are licensed by the Office of Fair Trading (OFT) and our general insurance activities are authorised and regulated by the Financial Services Authority (FSA).
